Frequently Asked Questions

How do I get to Inverness?

As the capital of the Highlands, Inverness is well connected to the rest of the UK and worldwide. There are low-cost direct flights from several UK Airports. Inverness airport has direct flights to and from:

  • International – Amsterdam (KLM, with worldwide connections), Geneva (EasyJet, seasonal), Jersey, plus indirect flights to USA/Canada (via Dublin, Aer Lingus), Middle east (via Manchester, Ethiad), Asia (via Manchester, Cathay Pacific).
  • UK – London Gatwick (EasyJet), London Heathrow (British Airways), Luton (EasyJet), Amsterdam, Belfast City (Flybe), Birmingham (Flybe), Bristol (Easyjet), Dublin, and Manchester (Flybe).
  • Highland Islands (all with Flybe) – Stornoway and Benbecula in the Western Isles, Kirkwall in Orkney and Sumburgh in Shetland.

Click here for details of all flights and airlines which serve Inverness Airport. Most UK flights take just over an hour to reach here. Inverness has direct road, bus and rail links to the rest of the UK.

Bus and Rail: There is also an excellent train and bus service direct from many UK locations, including Edinburgh, Glasgow, Aberdeen and London.

For Outlander Tours which do not include overnight accommodation:

What if my flight lands at Edinburgh Airport? That’s no problem at all. We can begin your tour at 9.15am at a location just 14 miles from Edinburgh Airport. The tour locations you’ll visit will be exactly the same, except that you’ll visit Inverness for two days midway through the tour instead of at the beginning of the tour. At the end of the six days, we’ll return you to the same location just 14 miles from Edinburgh Airport at approximately 6.00pm.

Where will I stay? Overnight accommodation is not included in the tour price shown. We will collect you from your accommodation each morning, and drop you off at a location of your choice (within a reasonable distance) after your day’s touring which is generally at approximately 6.00pm. You are welcome to choose from many options for overnight accommodation in Inverness, from the luxury of staying at Culloden House Hotel through to a local B&B. You may even wish to stay in the city centre to enjoy evening walks along the River Ness. The VisitScotland website contains a superb listing of local accommodation, and you can access the list here. It is up to you to organise and pay for your own overnight accommodation direct with the venue of your choice.

If you are booking the 4 or 6 day Outlander Tour which takes us to Fife and the outskirts of Edinburgh, we would be grateful if you would be willing to stay at the accommodation we suggest, as this is central to each day’s touring itinerary and has been chosen specifically for this reason. If you do wish to stay elsewhere in Fife, we ask that you choose a hotel within four miles of the location we have chosen so the tour itinerary can remain on track. We will of course advise you of this location when you book.

Are meals included? Meals are not included in your tour. We provide a large flask of hot water, along with coffee and a selection of teas in the car as light refreshments for the smaller tours. We also provide a large cool bag and cold bottled water. As your Tour Guides, we will bring our own food and refreshments, leaving you free to decide whether you’d like to enjoy a sit-down lunch at one of the locations, or whether you’d like us to take you to a supermarket to purchase a packed lunch to eat later in the day. We will store your packed lunch in the large cool bag until required. You can let us know when we collect you each morning which lunch option you’d prefer for that day, and we will be only too happy to accommodate you.  

For Outlander Tours which do include overnight accommodation:

Full details of your hotel will be on the appropriate website page, along with all the information you’ll need regarding any other tour inclusions, such as meals and admission fees.

If booking an accommodation-inclusive private tour for two or up to six people, then we provide a large flask of hot water, along with coffee and a selection of teas in our vehicle as light refreshment. We also provide a large cool bag and cold bottled water. As your Tour Guides, we will bring our own food and refreshments, leaving you free to decide whether you’d like to enjoy a sit-down lunch at one of the locations, or whether you’d like us to take you to a supermarket to purchase a packed lunch to eat later in the day. We will store your packed lunch in the large cool bag until required. You can let us know when we collect you each morning which lunch option you’d prefer for that day, and we will be only too happy to accommodate you.

If booking a group coach tour, then unfortunately we’re unable to supply the hot beverages in the vehicle. We will however ensure that we take you to excellent locations for refreshments and lunch.

Bookings and Cancellation charges

A minimum deposit of 20% is required to confirm a booking and reserve your desired dates. If you are booking within 60 days of the start date, full payment will be required. A confirmation email will then be e-mailed to you along with a Tour Requirements Form for you to complete.

The ‘lead participant’ is the person who makes the booking on behalf of all participants in a multi-person booking. It is your (or on bookings involving more than one person, the lead participant’s) responsibility, as the customer, to check the accuracy of your booking including your travel dates.

The payment and receipt of a deposit does not imply acceptance of a booking. A contract is only made between you and The Operator upon your booking being confirmed and accepted through written communication thereof to either you/participant or your authorised Travel Agent.

Full payment is required by a date no later than 60 days prior to the date of tour commencement. If the full payment has not been received by this date, as specified in our confirmation, we reserve the right to treat the booking as cancelled.

Number of days prior to start of tour Cancellation fee as % of total price
60 days or more 20% (deposit) forfeited
59-30 days 35%
29-15 days 50%
14 days – date of tour commencement Any refund is at our discretion

If you wish to cancel your booking please do so in writing via email, the date received being the date of cancellation.

If we have to cancel the tour for any reason, we offer a 100% refund on the tour or an alternative date agreed by the customer. In the unlikely event that we become unable to provide a significant proportion of the services you have booked after you depart, we will make alternative arrangements for you at no extra charge, or if this is impossible, we will provide you with transport back to the point of arrival and a pro rata refund for the cost of the remainder of your holiday.

In accordance with “The Package Travel, Package Holidays and Package Tours Regulations 1992”, all participants booking with The Operator are fully protected for the initial deposit and subsequently the balance of all money paid to us, arising from cancellation or curtailment of your travel arrangements due to the insolvency of The Operator.

General Information for all Outlander Tours

How do we travel around? For couples, pairs or individuals on a Private Tour , you will travel in comfort in a modern, spacious, air-conditioned, all-wheel drive Subaru Outback. You will reach your destinations relaxed and ready to explore. Larger groups, by arrangement, will travel in a minibus or coach, the nature of which will depend on the group size.

When can I come? Private Tours are arranged over days which suit you. Weekends and weekdays are both absolutely fine and we operate year round. The Highlands offer four very different seasons, each with their own highlights and attractions to enhance your tour experience.

What’s the weather like? In common with the rest of Scotland, Inverness has an oceanic climate. Its sheltered location makes it one of the driest areas in Scotland. That said, Scotland occupies the cooler northern section of Great Britain, so temperatures are generally lower than in the rest of the British Isles. Scotland’s climate is actually quite moderate and very changeable, although on occasion we get really hot or really cold weather. As the old Scottish saying goes, ‘there’s no such thing as bad weather, only the wrong clothes!’

To check on the current weather conditions, click on the BBC Weather for Inverness.

What should I wear? Please wear comfortable clothing, including for your past life hypnotherapy session. You’ll be walking up and down many spiral staircases, including one or two more recently made ones that are see-through, so trousers are advisable. Please wear shoes or boots that properly support your feet and are comfortable to walk in. Jacobite Castles have cobblestone courtyards, uneven floors and steep stairs. Our ancient graveyards also have very uneven surfaces. So please ensure your feet and ankles are properly protected throughout. We suggest that you don’t wear open-toed sandals, particularly on certain parts of the tour where you’ll be walking through ankle-high grass. It is advisable to bring layers of clothing and a waterproof jacket as the weather can be changeable.

If you have any disability or illness, please inform us prior to booking the tour so advice can be given on the suitability of the tour and accommodation options. Participants must be able to walk/move around reasonable distances, including up slopes.

How do I book? For all Private Tours, please ensure you agree dates with us prior to booking flights. Simply contact us with your preferred dates and the tour you’d like to book, and we will forward you by email a PayPal invoice for the amount due. PayPal is a quick and simple way to pay in your own currency. You can pay the invoice by debit or credit card and you do not need to have a PayPal account. Simply check your email and follow the instructions. Note: If you prefer to pay by bank transfer, please let us know and we will forward our bank details on to you.

If we’re online, you can chat with us live right now using the chat widget on the bottom right of your screen.

Please note that we also offer bespoke Highland tours. These can include many different themes such as: Outlander, Highland history and culture, Clan-based ancestral themed tours, landscapes, wildlife, castles, tours with digital photography mentoring and guiding etc. To tailor your own unique Highland Tour, please visit our other website: Highland Personal Development Photography Tours.

What is Past Life Regression? It is a form of hypnotherapy designed to take you back through time into memories of previous lives (incarnations) accessing memories and experiences that are otherwise stored deeply in the subconscious mind. Click here for a more detailed explanation of Past Life Regression and what to expect from your experience with us.

We look very forward to sharing this experience with you.

About Inverness

Inverness, from the Scottish Gaelic: Inbhir Nis, means “Mouth of the River Ness”. It is the northernmost city in the United Kingdom and is regarded as the capital of the Highlands

Around a quarter of the Highland population lives in or around Inverness. Inverness is one of Europe’s fastest growing cities (according to National Records Scotland, 2012). The population of the Inverness area rose by 18 per cent to over 79,000 in just a decade according to the 2011 census; Highland Council has said it expects the city to top 100,000 by 2035. Currently, the population of the city of Inverness is only one tenth of that of Glasgow or Edinburgh.

With the nearest cities or major conurbations being just over 100 miles away (Aberdeen and Perth), Inverness is very self-contained, with ‘everything on your doorstep‘.

Surveys in 2014 and 2015 by property website Rightmove suggested Inverness as the happiest place in Scotland and the second happiest in the UK.  Inverness ranked fifth out nearly 200 British cities for its quality of life, the highest of any Scottish city.

About The Highlands

The Highlands, also referred to historically as “the place of the Gaels” are a historic region spanning the North West of Scotland with a population of 234,000.

Geographically, The Highlands comprises the area north and west of the Highland Boundary Fault along with an area to the East of the fault-line which borders on Aberdeenshire. Perthshire is to the South. Download a map of the Highlands here.

The Highlands are one-third of the area of Scotland and 11.4 per cent of Great Britain. This is 10 times larger than Luxembourg and nearly the size of Belgium. Much of the Highlands is sparsely populated, with many mountain ranges dominating the region, and includes the highest mountain in the British Isles, Ben Nevis (1344 metres). Before the 19th century the Highlands was home to a much larger population, but due to a combination of factors including the outlawing of the traditional Highland way of life following the Jacobite Rising of 1745, the infamous Highland Clearances, and mass migration to urban areas during the Industrial Revolution, the area is now one of the most sparsely populated in Europe.

The Scottish Highlands is the only area in the British Isles to have the ‘Taiga’ biome, featuring concentrated populations of Scots pine forest. Apart from the oceans, the Taiga, also known as boreal forest or snow forest, is the world’s largest biome, characterised by coniferous forests consisting mostly of pines, spruces and larches. Taiga covers most of Sweden, Finland, much of Norway, some lowland/coastal areas of Iceland, much of Siberia, Northern Japan, Russia, Canda and North America.

Culturally, the Highlands and the Lowlands diverged from the later Middle Ages into the modern period, when Lowland Scots replaced Scottish Gaelic throughout most of the Lowlands.

Facebook2k
Facebook
Twitter386
Instagram0
RSS