Hello friends, we hope that you are keeping well and safe. We have laid out below how we will be approaching our Seven Day Outlander Tour bookings through 2021.
If you have a Scheduled Seven Day Tour booked with us this year, then our usual Terms and Conditions apply. We will contact you, and the other 5 people booked on your tour, 60 days before your tour begins. It’s at that point we’ll make a decision as a collective group on whether it’s possible for your tour to go ahead or not. If the pandemic is preventing travel or touring, then we will reschedule you to a future date. If travel and touring is open, then we’d expect your tour to go ahead as normal.
Please note that we cannot reschedule you to a future tour until 60 days prior to your current tour. Each Seven Day Tour requires all 6 people booked for it to be viable to deliver. Thus, our Terms and Conditions are there to protect everybody; us and the others booked on your tour if you don’t attend. Rescheduling some people early would impact the viability of running the tour, which would in turn affect the others booked on the tour without their agreement or consent. Therefore, each tour will be considered on an individual basis and in date order, and the decision taken collectively as a group.
We need to ensure that our touring business continues to survive this pandemic, because we have a responsibility to ensure we’re able to fulfil the tours we have booked over the coming years. Our Government continues to review lockdown and travel restrictions and we need to do the same.
If you have a tour booked with us and have any questions which are not answered above, please contact us by email using this email address, so that we can keep track of all our clients’ questions in one safe place.
We are going to keep our Outlander Facebook Page alive and vital. We are going to keep posting many of Andy’s thousands of photos of this beautiful country. It has never been so important that we pull together as a collective, so that you can stand on the steps at Lallybroch, drive through the stunning mountains of Glencoe, see the awe-inspiring scenery of Skye…
Together we can ensure that our locations remain open as life returns to normal, that our hotels remain open, and that our tourism industry survives these unprecedented times and can thrive once again.
We wish to thank you for your understanding and co-operation.
Andy & Di Nicholson